Getting a copy of your data
Email us and we'll send you the lot. Deleting your account does not produce a copy — ask before you delete, not after.
Your clients, bookings and invoices are yours. There is no download button in the app yet, so email support@clippersbase.com and we'll send you a full copy.
Deleting your account does not create a copy of anything. Ask us for your data first.
If you delete your account
- Billing stops immediately.
- Everything is held for 30 days. Sign in to the web portal during that time and tap Cancel deletion to get it all back — the button is only there, not in the app.
- After 30 days your clients, bookings, invoices, services and settings are permanently deleted and cannot be recovered.
- Recovering the account does not restart your billing — you pick a plan again yourself.
Deleting needs a connection, so it won't go through in a dead zone. On the phone it's your photo in the top corner, then Account; on the web portal it's the bottom of the Account page. You type DELETE to confirm — on the web portal you enter your password too.
Any single invoice can be shared as a PDF at any time without asking us.
Related
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