Getting a copy of your data
Email us and we'll send you the lot. Deleting your account does not produce a copy — ask before you delete, not after.
Your clients, bookings and invoices are yours. There is no download button for the lot yet, so email support@clippersbase.com and we'll send you a full copy. On a computer you can export payments and BAS figures as a CSV from Transactions and Reports.
If you delete your account
- You won't be charged again, and you keep access until the end of what you've paid for.
- Everything is held for 30 days. Sign in during that time and tap Reactivate Account to get it all back.
- After 30 days your clients, bookings, invoices, services and settings are permanently deleted and cannot be recovered. A Founder price goes too.
- If your plan had already ended when you come back, you pick one again yourself.
Deleting needs a connection. On the phone it's your photo in the top corner, then Your profile, then Name & email, then Delete account at the bottom; on a computer it's the Danger zone at the bottom of the Account page. You type DELETE to confirm — on a computer you enter your password too.
Any single invoice can be shared as a PDF at any time without asking us.
Didn’t answer it? Email support and a person will get back to you.
