When something's wrong
Signing in, working with no signal, your data, your plan, and reaching a human.
- You can't sign inSign in with the email you signed up with and your password. Forgotten it? Use the reset link on the sign-in screen.
- Getting help from a humanOpen Support from the menu and tell us what happened. We reply in the app, usually within one business day.
- Working with no signalThe app keeps your whole business on the phone, so a dead zone doesn't stop you. Anything that needs the internet waits and goes when you're back.
- Getting a copy of your dataEmail us and we'll send you the lot. Deleting your account does not produce a copy — ask before you delete, not after.
- What your plan includesTwo plans, both billed monthly. Changing plan, updating your card and cancelling all happen on the web portal.