Turn texts off for one client

Open the client, scroll to the SMS Preferences card, and switch off whichever of the two you don't want them getting. It only affects that client.

• Send confirmation requests — the booking text with the tap-to-confirm link.
• Send appointment reminders — the day-before heads-up.

If a toggle won't move, that text is switched off for every client. The note under it says why and takes you to your SMS settings.

When a client texts STOP

Replying STOP unsubscribes them, and nothing more goes out to that number — not confirmations, not reminders, not a texted invoice. The per-client toggles don't override it.

You can see who has opted out under SMS, then Opt-outs.