Clippers Base

Add a client and their dogs

Tap + on the Clients tab, fill in their details, and add each of their dogs. Always pick the address from the suggestions.


Tap the + button on the Clients tab, then fill in their name, phone and address and add each of their dogs.

  1. 1

    Open Clients and tap +. "Import from contacts" pulls their details off your phone.

  2. 2

    Type the address and pick it from the suggestions that appear.

  3. 3

    Add a pet: name, breed, temperament, Behaviour notes, and Health & allergies.

  4. 4

    Save. Tap Edit later to change anything or add another dog.

Type an address without picking a suggestion and it gets no map pin, so that client drops out of drive times and travel warnings. Their screen says "Address isn't pinned" until you edit and re-pick it.

The notes worth writing

Behaviour notes ("hates dryers", "muzzle for ears") and Health & allergies show under that dog every time you open the client, and feed the heads-up you get before the job.

What you've done for them before

Open a client and tap Bookings for their Upcoming and Past lists. The Details tab shows their last visit, how many they've had and their next one, plus a chip when something needs you — "Owes $80", "3/6 cancelled".

A client with no phone number gets no confirmations, no reminders and no texted invoices. Their screen says so.

Related

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