How many texts you get
Your plan includes a batch of texts each month, and running out never stops you sending — the extras are just counted.
Open SMS and tap See usage. Base is what's left of this month's included texts, and the date underneath is when they renew. Bonus is anything you've bought on top, and bonus credits never expire.
In the appSMS → See usage
What your plan includes
- 500 texts a month.
- Out of them? Your texts still go out. The extras are counted at 8c each and show on your usage screen.
Buying more
If you're the business owner, look for Buy 200 SMS — $12 on the usage screen. It's a one-off, and those credits land in your Bonus balance. Team members don't see it.
Why one text can cost two credits
Credits are counted in segments, and a segment is 160 characters, or 70 once a text has an emoji or other special character. A long template uses two or three per send, so the counter at the bottom of the template editor is worth a glance before you save.
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