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Two dogs, different services

Every service is attached to one dog, so one can have a full groom and the other just a nail trim.

Every service you add is attached to one dog, so a booking with two dogs can have a full groom for Bella and a nail trim for Max.

That's why the app asks which dog each time you add a service — in the booking, and again under "Add a service or item" at checkout. There's no shared service that covers the lot.

It also means the invoice reads the way the client expects. Each line names the dog it was for: "Full groom (Bella)", "Nail trim (Max)".

A dog that isn't on file

Sometimes there's an extra dog on the day — a sister's, a neighbour's, someone staying over. In the booking, pick "+ Another dog" from the pet list and type its name. At checkout, pick "Another dog" and the invoice line reads "Full groom (Another dog)".

If that dog turns into a regular, add it properly to whoever actually owns it.

Didn’t answer it? Email support and a person will get back to you.

The groomer and her dog beside a high-roof grooming van at dusk

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