Refund a payment, or void an invoice
Refund card payments from the invoice's More menu. Stripe keeps its fee, so a refund costs you more than it sends back.
Open the invoice, tap the ⋮ button at the top, and choose Refund from "More actions". Only the business owner sees it, and only on card payments — cash and PayID you hand back yourself.
A refund costs you more than it gives back. Stripe keeps the processing fee it took on the original payment, and that part does not come back. The app warns you before you tap, and names the fee when it knows it.
Refunds take 5–10 business days to show up on the client's statement. If you'd rather refund from your own Stripe dashboard, do — it lands back in Clippers Base the same way and counts the same.
Void is different
Voiding says the invoice should never have existed. It stays on record but stops counting as owed, and the client can't pay it any more. It can't be undone.
If money has already been taken, the app won't let you void — refund it first. Voiding a paid invoice would hide money you actually received.
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