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Clippers Base

Why does a booking say "Moved separately"?

You moved that one visit on its own, so a time change to the whole run leaves it where you put it.

Move one visit in a repeat booking by itself — Mrs Wilson shifts her usual Tuesday to Wednesday, just that week — and it gets marked "Moved separately".

When you later change the whole run with "All Future Bookings":

  • Change just the time, and it keeps the day and time you gave it. Clippers Base asks first, so you can tap "Move them too" instead.
  • Change the day, or how often it repeats, and it goes onto the new pattern with the rest.
  • Its notes and address still follow the rest, and so do its services and price, unless you changed them on that visit or it's been paid.

Didn’t answer it? Email support and a person will get back to you.

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