Change or cancel a booking
Open the booking to edit anything, drag it to a new time on the grid, or cancel it.
Tap a booking to open it and change anything — time, services, notes. On the grid view you can also press and hold a booking and drag it straight to a new time; it snaps to 15 minutes.
To cancel, open the booking and tap "Cancel booking". You can add a note for your own records. A cancelled booking stays on your schedule, greyed out, so your history is still there.
If the booking was already paid, cancelling does not refund it — the invoice stays paid and you settle up with the client yourself. Clippers Base warns you before you confirm.
Once a booking's time has well and truly passed and you never started it, "Mark no-show" appears — tap that instead of cancelling, so you keep a separate record of who didn't turn up.
Switch between grid, list and map views from the picker at the top of Schedule. Grid is the one you can drag bookings on; map shows the day's bookings as pins, in the order of your day.
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