Parking a client on the waitlist
Add someone who'd take an earlier slot to the waitlist, then offer them one by text the moment it opens up.
Watch how it works
Add a client to the waitlist from the Waitlist tab when they'd take an earlier slot than what's free. When something opens up, open their entry and pick the slot. "Lock in & SMS" books it straight away and texts them that they're booked in. If a text can't go, the button just says "Lock in" and books it without one. That happens when your texts are off or your sender number isn't verified, they have no mobile on file, they've opted out, confirmation texts are off for them, your confirmation or booked-in message is switched off, or the time has already passed. "Offer via SMS" texts a link instead, so they can grab it themselves first.
New enquiries work the same way. Tap "New lead", add a name and number, and Clippers Base texts them a form to fill in their own address, pet, and the times that suit them. Once they fill it in, it lands on the waitlist ready to offer or book.
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